The Innovate Together Program
Connecting Public Sector organizations together to learn from one another and help transform at scale through collaboration and sharing of resources.
The Change Agents Program
The Change Agents program trains at least one person in every public sector organization to be a catalyst for change. Delivered through expert training sessions, the program provides a platform for the rapid exchange of ideas and solutions to maximize your journey to digital transformation.
The Innovation and Collaboration Forum
The Innovation and Collaboration Forum focuses on helping public sector organizations learn from each other by creating a space to hear from peers, experts, and partners, and enabling everyone to get the most out of the Microsoft platform and services. Apps, best practices, and draft strategies are shared to avoid duplication of work.
Become a Change Agent
Promote
Promote the value in change.
Integrate
Integrate change within processes.
Support
Support others through the change.
Measure
Measure the change against organizational goals.
Change agent training videos
- Modernize Public Procurement with Agentic AI
Modernize Public Procurement with Agentic AI
Public procurement and contracts management involve complex, multi‑stage processes that span planning, tendering, evaluation, contracting, and payment. Agentic AI enables automation across these workflows by deploying specialized agents that collaborate on demand forecasting, supplier analysis, bid evaluation, contract drafting, risk detection, and compliance monitoring. Explore the reference architecture to see AI innovation areas, key capabilities, and GitHub accelerators with ready‑to‑use code.
Explore the reference architecture Learn more - Strengthen Public Sector Security Operations with Agentic AI
Strengthen Public Sector Security Operations with Agentic AI
Cybersecurity in the public sector requires continuous vigilance across identity, infrastructure, applications, data, and operations. Agentic AI enhances security by enabling intelligent agents to collaborate across the full security lifecycle—from preparation and detection to investigation, response, and recovery. Explore the reference architecture to identify AI security innovation hot spots and deployable accelerators.
Explore the reference architecture Learn more - Reimagine Civic Services with Agentic AI
Reimagine Civic Services with Agentic AI
Citizen expectations for digital services continue to evolve, requiring public sector organizations to deliver more responsive, accessible, and personalized experiences. Agentic AI enables this shift by orchestrating multiple AI agents across service discovery, application intake, eligibility determination, case management, and communications. Explore the reference architecture to learn where agentic AI can modernize civic services and access ready‑to‑use accelerators.
Explore the reference architecture Learn more - Agentic AI for Data Governance and Compliance in the Public Sector
Agentic AI for Data Governance and Compliance in the Public Sector
Public sector organizations manage vast volumes of sensitive data across agencies, systems, and cloud environments. Agentic AI introduces a new approach to governance and compliance by building intelligent agents that can classify data, assess risk, apply policies, and generate compliance insights across the data lifecycle
Explore the reference architecture Learn more - MicroHack Microsoft Sovereign Cloud
MicroHack Microsoft Sovereign Cloud
This Microsoft Sovereign Cloud MicroHack introduces the core concepts, technical controls, and hands-on deployment models of Microsoft Sovereign Cloud offerings — across both Microsoft Sovereign Public Cloud and Microsoft Sovereign Private Cloud environments.
Learn more - Government Agentic AI Accelerator: Transforming Public Sector Operations with Intelligent Agents
Government Agentic AI Accelerator: Transforming Public Sector Operations with Intelligent Agents
The Microsoft Government Agentic AI Accelerator is an end-to-end solution that demonstrates how AI-powered agents can modernize government operations across departments, from transport and finance to social services and executive decision-making.
Learn more - Interactive Demo: Orchestrate Public Transportation Projects
Interactive Demo: Orchestrate Public Transportation Projects
Discover how AI-powered agents built in Copilot Studio can help streamline complex transportation projects, improve communication, and reduce costly delays.
Explore the interactive demo Learn more - Interactive Demo: Improve Financial Decision Support
Interactive Demo: Improve Financial Decision Support
Experience how Microsoft 365 Copilot empowers government auditors to streamline complex audit workflows, generate actionable insights, and collaborate securely across teams—all within familiar productivity tools.
Explore the interactive demo Learn more - Interactive Demo: Streamline Criminal Investigations with Microsoft 365 Copilot
Interactive Demo: Streamline Criminal Investigations with Microsoft 365 Copilot
Discover how Microsoft 365 Copilot streamlines complex criminal investigations by turning scattered evidence, reports, and communications into clear, actionable insights.
Explore the interactive demo Learn more - Improve disaster response with Copilot and agents
Improve disaster response with Copilot and agents
Natural disasters unfold rapidly. When every second counts, public sector agencies need to respond quickly, at a moment’s notice, and provide life-saving information and services to their people in need.
Watch this demo video and learn how agents can provide critical information, deliver real-time assistance and help find aid to rebuild.
Watch the video Learn more - Interactive Demo: Streamline the recruitment process with Microsoft 365 Copilot
Interactive Demo: Streamline the recruitment process with Microsoft 365 Copilot
Watch this demo and learn how Microsoft 365 Copilot can revolutionize these tasks by providing intelligent collaboration solutions, time-saving tools, and actionable insights.
Explore the interactive demo Learn more - Interactive demo: Improve procurement officer productivity with Microsoft 365 Copilot
Interactive demo: Improve procurement officer productivity with Microsoft 365 Copilot
Watch this demo and learn how Microsoft 365 Copilot can improve the productivity of public sector procurement officers.
Explore the interactive demo Learn more - Revolutionize the way you work with Copilot for Microsoft 365
Revolutionize the way you work with Copilot for Microsoft 365
Copilot for Microsoft 365 is an AI-powered assistant designed to revolutionize the way you work, collaborate, and help you serve the public. Copilot integrates into other applications that public sector organizations use everyday like Word, Excel, Outlook, Teams and PowerPoint. Watch this video to explore some examples of how Copilot for Microsoft 365 can enhance everyday working practices in the public sector.
Learn more - Create bots with Microsoft Copilot Studio
Create bots with Microsoft Copilot Studio
Copilot Studio empowers you to create automation tools. Essentially, it’s a bot, and with its generative AI and automation functionality, you can take Public Sector processes and completely automate them – freeing up staff time, empowering people 24/7 to be supported and more. Watch this video to learn more about Copilot Studio and how it can help public sector organizations.
Learn more - Improve engagement and efficiency with Microsoft Forms
Improve engagement and efficiency with Microsoft Forms
Microsoft forms is a versatile tool that can help public sector organizations improve efficiency and engagement. Watch this video to learn more enhanced features of Microsoft Forms.
Learn more - Enhance personal productivity with Microsoft OneDrive
Enhance personal productivity with Microsoft OneDrive
Public sector organizations around the world are using OneDrive as a way to help their employees securely store, share and collaborate on their files. Watch this video and learn how to get started.
Learn more - Explore OneNote, your digital notebook
Explore OneNote, your digital notebook
One Note is a versatile tool that can help public sector organizations improve their productivity, communication, and service delivery. Watch this video and explore the basics of OneNote.
Learn more - Streamline task management with Microsoft Planner and To-Do
Streamline task management with Microsoft Planner and To-Do
Public sector organizations are using Planner and To Do to streamline processes, communicate with stakeholders, comply with regulations, and achieve outcomes. Watch this video and explore how Microsoft Planner and To-Do can help transform public sector operations.
Learn more - Use Microsoft Teams apps to improve communication and boost productivity
Use Microsoft Teams apps to improve communication and boost productivity
Microsoft Teams is more than just a tool to chat and host video conferencing. Through Teams, public sector organizations can access additional functionalities that can be used to improve communication, boost productivity and streamline workflows.
Learn more - Enhance Public Sector Employee Experience with the Microsoft Viva Suite
Enhance Public Sector Employee Experience with the Microsoft Viva Suite
Microsoft Viva Suite is a set of employee experience applications that empower public sector organizations to foster a culture of learning, well-being, and engagement. Watch this video to learn more about the Microsoft Vivia Suite and how it can help public sector organizations.
Learn more - Create custom applications to streamline processes with Power Apps
Create custom applications to streamline processes with Power Apps
Power Apps is a low-code platform that allows you to build custom apps that address the unique needs and challenges of your public sector organization.
Learn more - Automate tasks across applications and platforms with Power Automate
Automate tasks across applications and platforms with Power Automate
Power Automate is a tool that enables public sector organizations to create workflows and automate tasks across different applications and platforms. Watch this training video to learn more about Power Automate and it’s features like automating notification, automating resident requests, how to process invoices using robotic process automation and how you can leverage AI within Power Automate.
Learn more - Maximizing Microsoft Teams & Microsoft 365 for Public Sector Efficiency
Maximizing Microsoft Teams & Microsoft 365 for Public Sector Efficiency
Microsoft Teams is a cloud-based collaboration platform that enables public sector organizations to work together more effectively and securely. Watch this video to learn more about the Microsoft Teams platform and some useful keyboard shortcuts and apps to help you with Teams.
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The Role of a Change Agent
A Change Agent supports strategic transformations and is the conduit from a technology and a culture perspective. A Change Agent provides progress updates to leaders and plays a supportive role in helping their colleagues embrace new technologies and ways of working that may be unfamiliar.
Change Agents Drive Transformation
Once trained, Change Agents will be able to use their public sector industry knowledge in addition to their technology expertise to match an organization’s needs with the right technology to help solve public sector challenges while driving innovation and digital transformation.
Take Part 1 of the Change Agents Training
The training course prepares delegates in theories of change, using a wide variety of technologies to address common industry problem statements.
Take the CourseJoin an Innovation and Collaboration Forum
Connect, collaborate, and innovate with other public sector organizations by joining an Innovation and Collaboration Forum.
Innovation Library
Access a collection of resources you can use for your projects. Including code, business cases, documentation, and training materials.
Explore the library
